For Academy Accounts, additional course information (course name), account start and end date, course start and end date, software language, number of lecturers, number of students), use case scenario and institution information (institute/university, city, country) are collected.
All Users can receive service-related information via email through the Mailing Service Provider.
Therefore, we process the following data via the Mailing Service Provider
- when we sent which message to you,
- if you’ve opened these,
- whether you clickeded on links and if so which ones.
In addition, there is the option of ticking the box: “Yes, please keep me updated on BOC Group and industry news, free events and webinars, new product releases and offers.”, (or similar) to subscribe to the BOC Newsletter. This consent can be revoked at any time. For details on data processing in connection with the Newsletter registration, please refer to the processing activity in the section Newsletter.
Purpose of Data Processing
The processing of your data is necessary for the performance of a contract as well as for tax and company law obligations.
Legal basis for the processing activity is Article 6 para. 1 lit. b and c GDPR.
BOC Group retains the mentioned data in principle for up to 7 years after termination of the Software Subscription. Notwithstanding the foregoing, personal data for which BOC Group is subject to a legal obligation to retain or document shall be stored for the prescribed period.
Content data are available for download after termination of the software subscription in accordance with the contractual agreement (e.g.: 6 months in the Starter Edition) and are then automatically deleted.
Recipients or Categories of Recipients
The data required for payment processing (credit card holder, credit card number, expiry date (month), expiry date (year), CVC) are collected and processed directly by the Payment Service Provider.
The Software Subscription is processed through the Subscription Service.
Your data is written to the CRM System via the Transfer Interface.
BOC Group uses the Hosting Service Provider and the Fallback Data Center to provide the hardware infrastructure.
In addition, your data will be processed by the Mailing Service Provider.
For further details on the recipients, please refer to the List of Recipients of Personal Data at the end of this document.
OC Group includes survey links to its cloud-based software applications and to the lifecycle mailing in software subscription management in order to collect feedback on service quality and customer needs and expectations. Please refer to section “Optional Surveys”.