BOC Group Named a 2026 Gartner Peer Insights™ Customers’ Choice in the Voice of the Customer for Enterprise Business Process Analysis Tools

BOC Group has been recognized as a 2026 Gartner Peer Insights™ Voice of the Customer Customers’ Choice for Enterprise Business Process Analysis (EBPA) Tools¹, based entirely on feedback from verified users.

For us, this recognition highlights a core strength of ADONIS: how effectively it supports organizations not just in modeling processes, but in turning process insights into tangible operational improvements and a structured foundation for how work is performed and continuously improved.

With 170 verified reviews and a 94% willingness to recommend, we see this as a strong indication of the confidence users place in ADONIS across a broad and active user base.

The “Voice of the Customer” synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner’s expert research and can play a key role in your buying process.

Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision. To us, what truly stands out is not a single metric, but the consistency across the entire user experience.

ADONIS received the following ratings:

^{(The report is based on a total of 170 reviews, unless otherwise stated, as of February 28, 2026)}

We see this consistency across all dimensions as a reflection of what ADONIS is built to be – an intuitive, powerful solution that genuinely adapts to how our users’ needs evolve over time.

To us, the report also reflects the deep level of trust users place in ADONIS. The consistency and volume of feedback show us that ADONIS becomes deeply embedded in how organizations manage and evolve their processes in practice – extending far beyond documentation into continuous, organization-wide improvement.

In our view, this highlights how reliably ADONIS supports organizations over time, across different use cases, teams, and stages of maturity.

As organizations grow more complex, the role of EBPA is evolving. It is no longer just about creating process transparency, but about building a structured foundation that connects strategy, operations, and execution – enabling continuous improvement in how organizations perform.

This becomes even more critical as organizations adopt AI and increasingly autonomous systems. Without a clear and reliable understanding of how processes actually work, it becomes difficult to apply AI in a controlled, meaningful way.

ADONIS is designed to support this shift by enabling organizations to combine process modeling, advanced analysis, and operational insight in a single, connected environment:

• Create a shared, structured view of processes across the organization
• Identify inefficiencies and improvement opportunities
• Connect process design with execution and automation
• Monitor and refine processes over time
• Leverage intelligent, AI-supported capabilities to accelerate modeling, analysis, and insights

This creates a foundation where process knowledge is not static, but actively used, supporting operational efficiency, improving decision-making, and laying the groundwork for AI-driven transformation.

“Process management has always been a foundation for how organizations create transparency, improve operations, and adapt to change – and its role is becoming even more critical as organizations look to operationalize AI“, says Tobias Rausch, ADONIS Product Manager.

“With ADONIS, our goal is to give organizations a clear, structured understanding of how they operate – so they can continuously improve today and build confidently toward more intelligent, automated process execution.“

Discover how ADONIS helps organizations build a reliable foundation for continuous improvement and AI-driven transformation.

You can read all ADONIS GPI reviews here.

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

¹ Gartner Voice of the Customer for Enterprise Business Process Analysis Tools, April 24, 2026 and May 23rd, 2025

ADONIS is BOC Group’s Business Process Management suite, enabling organizations to design, analyze, and continuously improve their processes. By connecting process knowledge with execution and insight, ADONIS supports operational excellence at scale.