Get even more out of ADONIS, ADOIT and ADOGRC

BOC Group Services

Maximize the impact of your digital transformation. BOC Group’s expert services ensure seamless operations, stronger performance, and better results for your BPM, EA, and GRC initiatives. Experience the difference of strategic, results-driven support.

Companies that rely on BOC Group Services

How you will benefit from BOC services

Choosing the right application is just the beginning. To fully capitalize on its potential, you need the right expertise and support. Through consulting, workforce backup, and system setup to ensure seamless operations and maximum efficiency. Delivered by BOC Group or our certified local partners in your region.

With Product Operations & Support, you benefit from continuous maintenance and tool support to keep everything running smoothly. Our Professional Business & Technical Services offer one-time solutions to help you navigate complex business challenges.

Explore our service portfolio below and find the right support to secure your company’s digital advantage.

30+ years

of expertise in delivering services
to our customers

96%

of our customers rely on
BOC Group services

Millions

of work hours for our customers
saved every year

Product Operations & Support

to boost your BOC product ROI

Leverage the right-fit services to run BOC products reliably and efficiently. We take care of your maintenance needs or service requests. We support your end users in getting the most out of their BPM, EA and GRC tool. And we make sure any incidents are resolved fast and with the lowest possible impact on your initiatives.

Hosting &
SaaS

Operate your BOC Products in
the BOC Cloud

Makes you benefit

  • Cutting-edge SaaS solutions, tailored for ADONIS, ADOIT and ADOGRC
  • Dedicated support desk and service monitoring
  • Optimized security through professional technical administration

All features

Managed
Services

Focus on your project,
task us with the groundwork

Let you concentrate on what matters to you most

  • BOC staff managing and configuring the tool to your needs
  • Outsourcing operational procedures like user management
  • Ensuring professional QA and data maintenance at all times
Operations
Support

Second level support for your
ADONIS, ADOIT, ADOGRC environment

Ensures our products are running smoothly

  • BOC expert assistance for your internal or outsourced IT team when
  • Managing the product independently or
  • Operating the products at your hosting provider
Business
Support

Ad-hoc coaching and support for
your daily BPM, EA or GRC work

Makes sure you always have an expert to turn to

  • Providing ad-hoc coaching support on ADONIS, ADOIT or ADOGRC usage
  • Offering best practice advice on modeling and analysis with the tools
  • Sharing feedback on your concepts and initiatives for a better overall outcome

Professional Business & Technical Services

to help you master your business challenges

Your projects and objectives are as specific as your organization. To ensure our products are used to the best of your needs, we provide consulting and training services, configuration and customizing, so you get the maximum ROI.

Consulting

Experts at your side to increase the
outcomes

Lets you benefit from over 30 years of experience

  • BPM along the Process Management Life Cycle
  • EA domains, such as CPM, APM, DPM, TPM and many more
  • GRC topics, from Risk & Compliance Management to DORA or ICS
Staff Leasing

Experienced staff at your disposal

Accelerates your BPM, EA or GRC project

  • Staffing essential roles to quick-start your initiative
  • Supporting with a wide range of industry specialists
  • Bridging HR gaps with experienced BPM, EA or GRC professionals
Integration &
Deployment

Connecting surrounding business
applications with BOC Products

Builds on your existing enterprise applications

  • Developing interfaces to relevant other applications
  • Mapping data and ensuring proper synchronization
  • Adjusting your deployment to your needs
Training

Learn essential tools and techniques

Expands your tool and method know-how

  • Exclusive trainings from the BOC training programme
  • Personalized access to our e-learning portal for your team or organization
  • Customized or co-created courses for your BPM, EA or GRC initiatives

All trainings

Configuration &
Customization

Tailor made adjustments for
your BOC Product

Amplifies your BPM, EA or GRC initiatives

  • Supporting your end users how to best configure and use the product
  • Providing guidance by experienced business support staff
  • Offering best practices and problem solutions
Solutions
Development

Custom fit solutions for your
business needs

Turns your vision into reality

  • Ideation of custom-fit solutions to ADONIS, ADOIT or ADOGRC
  • Concept development to meet your specific needs
  • Technical implementation and continuous maintenance

Intrigued? Not sure what service fits you best?

Let’s have a 15min chat.

Want to talk to a local partner?

Get expert support wherever you operate from – browse our certified partners and discover how they can move your business further.

Make your business run better.
With BOC products.