AI in process management – BOC Group at the BPM Conference in Vilnius

On October 22, 2026, we took part in the BPM Conference in Vilnius. The event was organized by our Gold Partner in Lithuania, IK consulting (Informacinės konsultacijos). It was the second edition of the conference and our second time on its stage. Last year in Vilnius, we spoke about the future of BPMS tools and the path from process modeling to process automation.

At the Vilnius Park Plaza hotel, the Lithuanian BPM community came together once again: practitioners, process architects and transformation leaders. The program covered trends in process management and digital transformation, as well as hands-on implementation experience.

BOC Group was represented by Harald Kühn, Member of the Board at BOC Products & Services AG, and Michał Kossowski, Managing Director at BOC Group in Poland. In their talk “BPM and the AI Shift: New Capabilities for Modern Process Management”, they showed how AI is changing process management and what new opportunities it opens up for organizations.

Harald opened with the Allianz Risk Barometer 2026. In this report, artificial intelligence climbed from 10th to 2nd place among the top business risks, second only to cyber incidents. As soon as AI arrives in an organization, the questions start: what does it cost, where is it already running, who is responsible for it, and what happens if the provider changes the model? As Harald pointed out, the technology itself is rarely the biggest challenge. The harder part is translating it into processes and the organization, which is why most of these questions, directly or indirectly, come down to process management.

“In four years, we have gone from single prompts typed into a chat to AI agents that pursue goals on their own. AI is no longer just a tool we use – it is becoming a colleague that does the work. These colleagues need to be onboarded into the organization: given tasks, permissions and responsibilities,” says Harald Kühn.

The speakers structured their answers around three objectives:

• raising efficiency with AI,
• controlling where and how the organization uses AI,
• connecting AI with knowledge about the company: its processes, roles, applications, risks and controls.

In the second part, Michał showed live how to achieve these objectives in ADONIS. Participants saw how:

• the AI Assistant creates a first process model from a description in a document – before drawing anything, it points out ambiguities and asks questions, and a human reviews and corrects the draft,
• AI answers questions about approved process models, and every answer can be traced back to a specific model,
• process mining compares the designed process with the one actually executed – in the example shown, one designed path corresponded to 661 real variants,
• simulation helps calculate whether an AI step will pay off before the organization commits budget to it,
• dashboards show which processes AI services run in, what they cost and who is accountable for them,
• thanks to MCP (Model Context Protocol), data from ADONIS, ADOIT and ADOGRC becomes available in AI tools such as Microsoft Copilot, ChatGPT, Claude and Gemini.

The simulation led to a surprising conclusion. AI sped up invoice verification, and the process as a whole improved by about 10%. Yet the most expensive step turned out to be a manual budget check in another system – a place where nobody had planned to use AI. That is exactly why it pays to know your processes well before introducing AI.

The speakers also reminded the audience that efficiency often starts without AI. Where rules are clear and stable, standard automation is enough. AI works best with texts, documents and cases that each look a little different. When risk is involved, AI can prepare a suggestion, but the decision is made by a person or a system based on predefined criteria.

“A two-page process description that used to take an analyst a full day to turn into a model becomes a first draft within moments with the AI Assistant in ADONIS. Before it draws anything, it asks about whatever is unclear. AI prepares the draft, but a human is always responsible for the final model,” says Michał Kossowski.

After the conference, we joined the IK consulting team for dinner. It was a chance to talk in a more relaxed setting and share our first impressions of the day.

The next day, 23 October, we took part in a partner workshop with IK consulting, where we looked back on three years of cooperation and planned the next steps.

IK consulting is a Lithuanian consulting firm with more than 20 years of experience in process management and IT. In its projects, it combines its own 5L methodology with ADONIS. In October 2024, we held our first event with IK in Vilnius, focused on ADONIS and the 5L methodology. A year later came further milestones: IK consulting became a BOC Group Gold Partner, and our partnership was extended to ADOIT – both just before the first edition of the BPM Conference.

The IK team also actively shares knowledge about our solutions. Since September 2025, it has been running a series of ADONIS webinars: six sessions have taken place so far, covering topics such as what’s new in ADONIS 17 and 18, the AI Assistant and the ADONIS Academy program, with the next one scheduled for 2 December 2026. Romas Venčkauskas, Director of IK consulting, talked about how the company is developing BPM in Lithuania in an interview on our website. In it, he announced a stronger focus on AI, simulation and process mining – the very topics we discussed on stage the day before – as well as building expertise in ADOIT and ADOGRC.

The IK consulting story shows how the BOC Group Partner Program works. We invite consulting firms and experts who want to offer and implement ADONIS, ADOIT and ADOGRC for their clients to join. Partner benefits include:

• access to training, materials and the knowledge of BOC Group experts,
• support from a Partner Success Manager in generating leads and closing sales,
• joint marketing with BOC Group and the use of our brand,
• a recurring commission on software sales,
• an ADONIS or ADOIT partner badge that builds customer trust.

The program has two levels: Silver Partner, for companies starting the partnership, and Gold Partner, with a development plan as well as marketing and sales run together with our team. Want to join? Learn more and apply to our Partner Program.

We would like to thank the IK consulting team for the invitation, the organization of the conference and their hospitality in Vilnius, and all participants for joining us and for their questions. We hope to see you at the next edition.

Want to see how ADONIS helps you organize your processes and use AI safely in your organization? Get in touch with us.