
Process Optimization & Governance: How We Continue to Evolve – For More Than 30,000 Patients Per Year
19 sierpnia, 2021 @ 10:00 - 10:53
| BezpłatnieEnglish Subtitles Available
Key Takeaways: Real-World Experience in GRC Focus Week
- Process orientation in the Swiss City Hospitals Waid and Triemli
- Process optimization in the course of an ERP implementation
- Process governance for the establishment of an integrated management system
Peter Kukla, Head of Governance at the central hospital in Switzerland – the Waid and Triemli City Hospital in Zurich – shares his experiences on the hospital’s process-oriented management approach.
One focus of their process optimization initiative was the introduction of an ERP system, specifically the H-SAP project. So in addition to discussing the project insights, Mr. Kukla will also touch upon what it takes to establish process governance in a hospital setting, as well as drawing a line between organizational processes and an integrated management system.