BOC Group Named Sole 2025 Gartner ‘Customer’s Choice’ Vendor for Enterprise Business Process Analysis Tools

We’re very pleased to share that BOC Group has been recognized as the only ‘Customer’s Choice’ vendor in Gartner’s 2025 Voice of the Customer report for Enterprise Business Process Analysis (EBPA) Tools!¹

This distinction is especially meaningful because it’s based entirely on feedback from those who matter most – our users. With 113 verified reviews submitted by 31 January 2025, ADONIS stands out as the EBPA solution customers trust, value, and recommend above all others.

“We are proud to be recognized as a Customer’s Choice vendor once again,” says Tobias Rausch, ADONIS Product Manager at BOC Group. “This distinction is especially important to us because it’s based on genuine feedback from our customers. Being the sole vendor awarded this recognition in 2025 underscores the trust our users place in ADONIS and the value we deliver.”

At BOC Group, our customers’ success drives everything we do. Their insights shape our product development, inspire innovation, and push us to continuously improve. This recognition reinforces our commitment to delivering an EBPA solution that’s not only intuitive and powerful but tailored to meet our users’ evolving needs.

“This isn’t just an award—it’s a testament to the strong partnerships we’ve built with our customers,” adds Rausch. “Their success is our success, and their trust motivates us to keep raising the bar.”

Discover the EBPA tool that organizations worldwide rely on to model, analyse, and optimize their business processes.

“The Gartner Peer Insights ‘Voice of the Customer’ report² synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision.“

The Business Transformation Suite ADONIS is BOC Group’s flagship product and Business Process Management and Analysis tool. This fully web-based state-of-the-art management suite takes the core and essence of BPM and extends it with leading methods and frameworks to enable today’s organizations worldwide to manage the ever-changing complexity of the digital enterprise.

^1,2Gartner, ‘Gartner Peer Insights ‘Voice of the Customer’: Enterprise Business Process Analysis Tools’, May 23, 2025

Gartner Disclaimer

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.