Information technology is a critical resource within the handling of business processes. It is a core objective to have IT aligned with company strategy and business processes. This creates a basis for service orientation for the sector. It is a constant challenge to focus on the customer and their requirements and to actively provide consultation and support for the adjustments of their strategy and business processes. Knowledge and experience of leading best practices and internationally approved standards and frameworks, such as COBIT, ITIL, TOGAF or Zachman, are the key to efficiently supporting the customers change process. The efficient and know-how advantages from the standards are used without loss of the companys specific requirements.