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ADOit is the ideal platform to design, model, analyse and communicate your company's specific ITSM processes.
Through its database-supported modelling mechanisms ADOit supports the illustration and assessment of critical relations between IT services, IT service components and further elements of an IT architecture. ADOit employs a flexible meta model. Its standard meta model is based upon widely accepted IT architecture standards such as TOGAF.
- IT Service Management (ITSM) processes based on ITIL best practices
- COBIT compliance modelling mechanisms and reference models to ensure an ideal risk/cost balance
- definition of IT service catalogues in the form of a 'service tool'
- modelling and analysis of the entire IT architecture, ranging from the business architecture over application and software architecture to production architecture ('Enterprise Architecture Management')
- service dependency models and Business Continuity management
- business impact analysis
- portfolio evaluations
- certification framework for ISO 20.000, ISO 27.000 and other standards
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