Peformance Management

Recognise business performance, control and govern it!
A precise knowledge of the relations and interdependencies of the company is required for a conscious controlling of the companys performance. Concepts like the Balanced Scorecard (BSC) or Process Performance Management (PPM) are always based on the conceptual formulation of dependencies to be controlled. The activity of measuring and controlling increasingly suffers from the amount of data delivered from the operative systems. This clarifies the need to reduce complexity, to aggregate, and to clearly separate factors for controlling and continual analysis information.
To achieve predefined goals and to develop a continuous improvement cycle the business performance management has to be linked to the program and initiative management. Thus, the term “performance” gets central significance in the management, because only the performance counts!


Development & implementation of operational scorecards
After the functional implementation of scorecards only a smooth technical integration assures the acceptance of the method. We ensure that the business content is technically supported to create a current performance management system that regularly updates you on the main control variables of the company.


Identification of the Key Performance Indicators & data links

Quality over quantity – with this approach it is essential to identify Key Performance Indicators (KPI). The design of the database and the formulation of calculation rules have to be done in consideration of different usage scenarios, like reporting or management solutions.


Integration of Scorecard & Process Performance Management scenarios
Measuring and understanding the background and performance of the company is an unbeatable advantage. This is done with the integration of Scorecards and Performance Management scenarios based on a combination of media relevant for control (dashboards, reports, etc.) and cause and effect diagrams. The significance of individual figures is positively influenced and reinforced with an established understanding of the dependencies and their interplays.


Implementation of PP Management solutions
Process performance management has to be integrated into the controlling system to qualify and quantify the efforts for process optimisation and re-engineering initiatives. Through the subsequent integration of all relevant roles a performance management control cycle is sustainably implemented. Process Performance Management provides one of the greatest opportunities to release untapped potential and to harmonise solutions for the company control and reporting systems.


Development of Performance Management Reports & Performance Cockpits
Individual performance management reports and performance dashboards offer tool-supported assistance to the control team to carry out an optimised performance management report. Whether from the process, BSC, or IT point of view - we provide the know-how for the conception and implementation of the requirements.


Development of organisational concepts for sustainable control with performance management methods

The effect of performance management solutions depends significantly on the establishment of responsible roles, as well as a clear allocation of rights and duties. Only through this can it be ensured that management efforts are clearly converted into results for the organisation. We have comprehensive know-how for those necessary organisational concepts.